US Cellular = Fail

What the hell, US Cellular?

We've been loyal customers for years. But I guess that doesn't matter?

FYI to everyone, apparently when you are on a shared plan, ONLY the person whose name is on the account - not any authorized users - can cancel the plan or upgrade the phone.

This sounds like logic but it's hell of inconvenient to people with JOBS.

Jon's Blackberry died so he decided to get a HTC Touch Pro 2. We have to buy out the BB's contract and sign a new one for the new phone. He got his phone last night. Great, isn't it?

Today I popped over there to get one for myself, you know because the husband doesn't get to get a cool phone unless the wife does. They wouldn't even let me in the door. Apparently, because Jon's name is on the account, he's the only one who can cancel the old contract and sign a new one. And I can't sign a new contract under my own name because we are on a shared talk plan and apparently only one person's name can be on the account.

Way to fail, USC.

How about a tiered structure of authorization, in which account owners can assign full access authorization to level 1 auth users, so that wives can go into a USC store and not feel like they need to have their daddies along. Or how about modifying your system so that husbands and wives can BOTH have their names on the account? I don't much appreciate being treated like the lesser party in a marriage because my name isn't on a piece of paper.

I'd sign up with a new carrier and get a cooler phone, but then our US Cellular bill would go up once I dropped off the plan, and we'd wind up paying more per month. Quite the racket, isn't it?

So instead, I have to go in to USC tomorrow and get everything ready, then call Jon and ask him to drive over on his lunch break, and he can sign the papers so I can get a new phone. Thanks, Daddy!

That's messed up.

Scrapbook Pages!

Here's my most recent batch of scrapbooking pages :) Enjoy!